Contact our team
Our support team is ready to help with questions, account-related issues, technical concerns or general feedback. Contact us for assistance with deposits, withdrawals, verification, live chat problems or bonus queries and we’ll respond promptly through convenient channels including email and phone. We aim to provide clear, practical answers and can guide you through account settings, responsible gaming tools and security checks to keep your play smooth, secure and enjoyable.
| Department | Contact |
|---|---|
| Customer Support | [email protected], live chat and email (typical reply within 1 hour) |
| General Enquiries | [email protected], responses within 24 hours (business queries) |
| Affiliate Enquiries | [email protected], partner manager on request (setup and collab) |
| Phone | +1 312 407 2893, available for urgent issues and payouts enquiries |
| Working Hours | 24/7 for general support; account reviews Mon-Fri, 09:00-18:00 (GMT) |
Email Support
Email is the preferred contact method for detailed requests, account-related issues, or any situation that requires explanations or documents. When you email, please use a clear subject line and include up-to-date contact details plus any relevant account identifiers to avoid delays. Providing complete information helps our team handle your request more quickly and reach out if further evidence is needed.
Contact Form
Response Time
Our support team aims to respond quickly to all requests. Most inquiries are answered within one business day, though response times can vary. Simple questions are handled first, while more complex issues or verification cases may take longer depending on their nature and the checks required. We appreciate your patience and will keep you updated until the matter is resolved.
Feedback
We'd love to hear your feedback, suggestions, or ideas to improve our site. Share any thoughts about features, promotions, or usability and our team will review them carefully. Your input helps us refine the service, fix issues, and shape future updates to make the experience smoother for all players. Thanks for helping us improve.